Terms of service

Welcome to Shop Sophistica . By accessing our website or making a purchase, you agree to comply with the following Terms of Service. Please read them carefully before using our platform.

1. Overview

This website is operated by SARAHE. Throughout the site, the terms “we,” “us,” and “our” refer to SARAHE. By using this site or placing an order, you accept and agree to these terms and conditions.

2. Eligibility & Usage

  • You must be at least the age of majority in your country (18+ in the UAE and KSA) to access or make purchases through our website.

  • You agree not to use our products or services for any unlawful or unauthorized purpose.

  • Any violation of these Terms may result in immediate suspension or termination of your access.

3. Product Descriptions

  • We aim to present all product descriptions, prices, and images as accurately as possible.

  • However, actual colors may vary slightly due to device display differences.

  • We reserve the right to modify or discontinue products without prior notice.

4. Pricing & Payments

  • All prices are displayed in AED (UAE) or SAR (KSA) based on your location.

  • Prices include VAT unless otherwise indicated.

  • We accept secure online payments via major credit/debit cards and authorized payment gateways.

  • Orders are processed only upon successful payment confirmation.

5. Shipping & Delivery

  • Shipping policies, delivery times, and charges are outlined in our Shipping Policy.

  • We are not liable for delays caused by third-party courier services or customs processes.

6. Returns & Refunds

  • For information about returns and refunds, please review our Return & Refund Policy.

  • Refund eligibility, return conditions, and processing details are clearly explained there.

7. User Accounts

  • When creating an account, you agree to provide accurate and up-to-date information.

  • You are responsible for keeping your login credentials secure and confidential.

  • You agree to notify us immediately of any unauthorized use of your account.

8. Third-Party Services

  • Our website may integrate with third-party tools or services.

  • We are not responsible for the content, terms, or privacy policies of these external providers.

9. Intellectual Property

  • All content on this website—including but not limited to logos, branding, designs, product images, and text—is the intellectual property of SARAHE.

  • You may not reproduce, distribute, or use any content without prior written permission.

10. Changes to These Terms

  • We reserve the right to update or modify these Terms of Service at any time.

  • Any changes will be posted here with an updated effective date.

  • Your continued use of the website constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

📧 nexerainnovations0@gmail.com
📍 United Arab Emirates