Privacy Policy

At Shop Sophistica (SARAHE), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you interact with our store, we may collect:

  • Personal Information: Name, shipping and billing address, email, and phone number

  • Order Details: Products purchased, payment method (processed securely), and transaction history

  • Device Information: IP address, browser type, time zone, and cookies, to improve your experience and analyze site performance

2. How We Use Your Information

We use the data we collect to:

  • Process and deliver your orders

  • Communicate with you regarding order status or account updates

  • Send promotional emails (only if you’ve opted in)

  • Improve our website, products, and services

3. Sharing Your Information

We never sell your personal data. We may share your information only with:

  • Trusted third-party providers such as Shopify, payment processors, and delivery partners

  • Regulatory authorities, if required under UAE or KSA law

4. Data Security

We follow strict industry standards to safeguard your data, including:

  • SSL encryption for secure browsing

  • Secure payment gateways

  • Controlled access to your data within our systems

5. Your Rights (UAE & KSA)

If you are located in the UAE or Saudi Arabia, you have the right to:

  • Request access to your personal data

  • Ask for corrections or deletion of your data

  • Withdraw consent for marketing communications at any time

6. Cookies

We use cookies to:

  • Save your cart and site preferences

  • Personalize your shopping experience

  • Track usage to improve functionality

You may disable cookies via your browser settings, though some features may not work as intended.

7. Changes to This Policy

We may update this Privacy Policy from time to time in response to legal, technical, or business changes. Any updates will be posted on this page with the effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

nexerainnovations0@gmail.com
✔ United Arab Emirates
✔ Saudi Arabia