Shipping policy

At Shop Sophistica, we are committed to delivering your orders quickly, safely, and reliably. Please review the shipping details below to know what to expect after placing an order.

📦 Shipping Coverage

We currently ship to the following regions:

• United Arab Emirates (UAE)

• Kingdom of Saudi Arabia (KSA)

🚚 Order Processing Time

• Orders are processed within 1–2 business days

• Orders placed on weekends or public holidays will be processed on the next business day

📍 Estimated Delivery Times

Note: Delivery times may vary slightly depending on your exact location and courier service availability.

💳 Shipping Fees

• UAE: AED 15 (Free shipping on orders above AED 150)

• KSA: SAR 20 (Free shipping on orders above SAR 200)

The exact shipping cost will be calculated during checkout.

🧾 Order Tracking

Once your order is shipped, you'll receive a confirmation email with a tracking number to monitor your shipment in real time.

🛑 Delivery Delays

Although we strive for timely deliveries, occasional delays may occur due to:

• Customs clearance

• Weather or public holidays

• Courier service disruptions

We appreciate your understanding and patience in such situations.

📨 Incorrect or Incomplete Address

Please ensure all shipping details are accurate before confirming your order.
Shop Sophistica is not responsible for delays or lost packages due to incorrect or incomplete shipping addresses.

📩 Need Support?

If you have questions about your shipment or have not received your order, reach out to our customer support team:

📧 nexerainnovations0@gmail.com
📍 Based in the United Arab Emirates